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The Malcolm Auld Blog

Monthly Archives: February 2013

How URLs destroy response rates and lose sales…

28 Thursday Feb 2013

Posted by Malcolm Auld in Direct Marketing, Marketing

≈ 2 Comments

If you’ve ever lived (or died) on the success of a print advertisement, you’ll know the emotional highs and lows you go through once the ad runs.

The stress is event greater if your business (and therefore family) depend upon the leads you generate. Which is why all good marketers continue to test, so they learn what works and what doesn’t.

Since the interweb became so ubiquitous, the humble coupon has disappeared from press advertising, with marketers preferring to direct readers to respond to websites by displaying a URL.

clean_urls

But this can be a problem if not done correctly. For example, if the website people respond to is your home page and not a landing page specifically designed to match the offer in the press advertisement, you will lose customers. If people have to click around your site to find the information or offer you promoted in your ad, you will lose them almost immediately.

That’s why your advertisement should send them to a specific landing page with a unique URL, if you don’t want them to call you or visit a physical address.

Interestingly, if what you are selling cannot be bought online and must be sold over the phone, or face-to-face, a landing page will reduce response.

For my sins I own a travel agency. One of our brands is about to commence a national press campaign promoting specific holiday offers that can only be bought by phone.

Last year our partners did some very interesting tests. They built a landing page that had more information about the offer, the phone number to place the order and you could not link elsewhere on the interweb. They created two versions of the advertisements. The only difference between them was that one had “.com.au” at the end of the brand name in the logo. This was the landing page URL.

Whenever they ran the ad with the URL they received less phone calls and less sales. They got lots of visits to the landing page, but typically for the visitors, life got in the way and they didn’t pick up the phone after viewing the site. By adding a landing page between the press advertisement and the telephone call, they lost business. I call this “the conundrum of choice”. The more choices we have, the less decisions we make.

The reason is similar to the principles behind direct response television. People respond emotionally and immediately to the offer as soon as they see it. They want to buy it now. If they have time to think about it, rationalise it, or put it off, they lose enthusiasm – life gets in the way – and they move on to other things.

Sending people online can lose you customers and therefore lose you business.

In case you’re wondering, people in the digital age still love to buy over the phone – assuming they can talk directly with a human and don’t get put on hold for ages.

So if you’re selling by telephone, remove your URL from your ads. Give people only one option for buying – your telephone number. You’ll find you increase your sales, and without the landing page to worry about, lower your costs too.

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A new pecking order in the chook market…

26 Tuesday Feb 2013

Posted by Malcolm Auld in Branding, Marketing

≈ Leave a comment

Further to yesterday’s post about chooks being the favourite pet in Australia, I thought I’d share an excellent piece of marketing by Sunny Queen Farms.

sunny queen egg Sunny Queen produces free-range eggs. There has been much negative publicity over the last decade about the treatment of chooks (battery hens for example) and what in fact constitutes a free-range chook.

So to prove their chooks were free-range, they invented a Chook Tracker. Every home should have one. The tracker records the movement and distance travelled by the chook being tracked, including an estimate of the number of steps the chook takes during a day.

The tracker was originally designed to help the chook farmer learn more about chook behaviour, so he could improve living areas for the chooks. But now the tracker is an excellent marketing tool.

On the Sunny Queen Farm website you can track the movement of their chooks – the distance walked each day, along with the route taken. Thousands of people have “liked” the site and you can use social media to promote the site on the farm’s (or is that chooks’) behalf?

It’s a brilliant product demonstration and it proves their chooks are free-range and healthy. My good wife started buying their eggs after seeing this site, as she trusted the brand more in terms of the way they treat their chooks.

Here’s the site – http://www.sunnyqueen.com.au/chooktracker/ go visit and be sure to watch the Eggumetary until the end:

And here’s the proposition on the site:

“Our Free Range hens are living a happy life, roaming around freely all day, eating nutritious food and sleeping safely in their barns at night. That’s why they lay such rich, golden-yolked eggs.”

Here’s a screen shot of the site on a wet day. The language is lovely. David Ogilvy said all great ads contained “charm” and this site has it in spades.

chook tracker

Nothing sells better than a good product demonstration. And I’m sure you’ll never see a better one to demonstrate that a producer’s chooks are not caged.

Of course the term “free range eggs” means different things to different people and different cultures. A local hobby farm not far from my golf course bred chooks and sold eggs from an honesty box. For those who don’t know, it means the eggs are stored in a shed on the side of the road and the farmer trusts the customer to leave the correct amount of money when they take their eggs.

Unfortunately he had to change his sign. Apparently a bunch on non-English speaking migrants who recently moved to the area, thought the sign read “free range eggs” – that is, the range eggs were free to anyone who wanted them. It’s no wonder they thought their new country was wonderful.

Maybe he should make an egg tracker to track where the eggs go, not just the chooks?

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Narcissism is the new black…

26 Tuesday Feb 2013

Posted by Malcolm Auld in Marketing, Social Media

≈ 1 Comment

Sir Isaac Newton said “for every action there is an equal and opposite reaction”. He was applying it to physics, but it can be applied to the world in general.

One of the biggest social reactions to consumerism around the planet is the rise in suburbia of grow-your-own fruit and vegetables. I’ve planted a couple of crops myself in the last two years, but living by a river full of ducks means I’m fighting a losing battle once the veges start to appear.

Apparently the most popular pet in Oz is the backyard chook. There are rent-a-chook companies that supply the birds and their cages. They’ll also replace your chooks if they turn out to be duds in the egg laying department. People want fresh eggs from free-range birds, not battery hens.

But today’s coffee discussion was about a different action and the forthcoming reaction which is slowly gathering pace. I refer to the coincidental rise in the use of social media along with the rise of narcissism generally. And the growing backlash against the narcissism.

This decade has been labeled the “look-at-me” decade. And you don’t have to go far to experience it.

In Australia we have seen a rising fad for people who mostly drive SUVs, to display stickers of stick-figure-images of their family on their cars. (I have an SUV but don’t do stickers) Apparently it is so popular the couple who created the stick-figure stickers are exporting them. You cannot drive on the road without a rear window festooned with the look-at-me stickers posing in your peripheral vision.

But to quote Forrest Gump – “stupid is as stupid does” – which is why I had to photograph this window. It’s more evidence of the illiteracy of western society. And they are happy to display it, or too ignorant to know. Read the spelling under the images.

family stickers 1

To counter this look-at-me movement, another group of stickers has hit the market. I don’t know if it’s the same people who invented the original stick figures having an each-way bet, or just another smart entrepreneur. But there is now a whole series of them:

anti-family sticker

anti-family 2

anti-family 3

anti-family 4

anti-family 5

The reason this conversation started today was a radio programme discussing the rise in tattoos (also known as tramp stamps) in western society. A recent report suggests 20% of people now have some sort of ink on their anatomy. People of all ages and both genders are getting inked all over. I have friends and business partners who are inked. Not that there’s anything wrong with that, to quote Seinfeld.

Do people really get tattoos just to seek attention? After all, tattoos certainly aren’t a fashion statement. The majority of tattoos are too difficult to decipher. And if you stare too long at someone’s ink to work out what it is, you’re likely to get a punch in the nose. Is it just another example of the look-at-me syndrome? Apparently someone is researching the relative percentage of people on Facebook who have ink versus the general population. The hypothesis is that there is a higher percentage of inked people on Facebook than the rest of the world.

There is a large segment of social media users who never create any content – they’re known as OPCs. All they do is post Other People’s Content. They post links to articles or retweet other’s original tweets. There is a market for sharing quality information via networks, but many of these OPCs just post so they can be seen to be posting, rather than to add any value. Another look-at-me activity.

A more common narcissistic habit that has proliferated in the last decade is the conversion of all public (and in some cases private) spaces, into telephone booths. We’ve all experienced those who care only about themselves – in elevators, on public transport, in shops, cinemas and even the toilet. No longer do you hear the gentle rustle of the magazine or newspaper page being turned in the cubical next door. Now it’s uninhibited discussions about that idiot in accounts, or the hangover from hell, or that chick in the bar last night…..

But the reaction has started – call it phone rage. People are now telling mobile phone abusers to shut-up in public spaces. Soon you will witness a phone ripped from a user’s hand and flung away to get the culprit to stop. And as you know, the backlash against food photography for Facebook is now in full swing – see earlier posts.

It will be curious to see how society reacts to the look-at-me attitude and proliferation of ‘self’. I’m sure a balance will occur and new acceptance levels of what is normal will appear. Though there may be some bloodshed along the way. It certainly poses some interesting challenges for marketers.

But I’ll leave you with a quote from that talented Wallaby, David Campese (that’s an Australian rugby union player, not the marsupial) when asked at a gathering of sports and business dignitaries, “what skill had the converts from rugby league brought across to rugby union?”

He answered deadpan, “tattoos”.

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Marketing lessons from a humble pool cleaner…

25 Monday Feb 2013

Posted by Malcolm Auld in Direct Marketing, Marketing

≈ 2 Comments

One of the privileges of my working life is meeting business owners around the planet, who attend seminars at which I speak.

I inevitably learn things, as there’s rarely a smarter marketer than one who spends their own money. Their business lives or dies on the outcomes, so they tend to have a good understanding of what works and what doesn’t.

They are also quite sharp at doing things within lean budgets.

A few months ago I was the MC and keynote speaker at a 3 day event, held in Fiji. (Someone has to do it). The event was for retailers of pool chemicals, pool products and cleaning services.

pool-services

Before the event, I spent time on the road with store owners to get to know their business and marketing problems. One store I visited was run by a European migrant whose English after 35 years living in Oz, was still heavily accented. He greeted me in his tattered work shorts, chlorine stained shirt, torn cap and scuffed work boots.

I asked him how business was going. “Not so good, I won’t be able to take my annual holiday back to Europe this year. I had 3 months back there last year, but am not sure this year.” I silently wished my business was doing so badly.

One thing I was keen to understand was how he built his database of prospects. Building a list of pool owners is not easy – you can’t just rent one. He said “I don’t know much about marketing. I have this German backpacker over here working on the internet. Everything has to be on the internet these days.”

I asked what the backpacker specifically did for him. He said, “he’s on Google”. I requested further explanation. He said “he’s on Google Earth. He uses it to find homes with pools in their backyard, then he uses Google street view and maps to find the address. Then I mail them this mailpack offering my services.” He handed me the mailpack – very crude but it did the job.

To say I was a tad stunned is an understatement. This self-deprecating old suburban pool cleaner, was using the latest internet technology to peer into people’s backyards and create a database of qualified prospects – at least in the sense they have a pool and therefore need to buy stuff to clean it.

Curiously I asked him how many names he had on his database. “Over 41,000” he shrugged.

It was the only marketing he did, apart from keeping in touch with existing customers. He has no website, no social media. He just knows how much it costs to acquire a customer and how much it costs to keep one.

I was reminded of the old pool cleaner a couple weeks back. We have just lodged an application to our local council to do some work on our home. Within 48 hours of the application being posted on the council’s website, we had mailings from two home renovation companies, offering their services. Small businesses doing the hard yards to acquire qualified customers.

There is an old saying “the obvious is often overlooked”.

We tend to ignore the simple things, assuming marketing has to be complicated or highly expensive. Yet very often the simplest solution is the best.

And with so much information – in all its forms – available via the internet, there must be many more tactical opportunities available to sharp entrepreneurs. We just need to take time to consider the possibilities.

Hmmm, maybe I could use Google earth to build a list of homes with smashed roof tiles and rent them to roof repairers? I’m off to find a backpacker.

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The copier, the accountant, a salesman and their customer…

22 Friday Feb 2013

Posted by Malcolm Auld in Branding, Customer Service, Marketing

≈ 1 Comment

Well the heading is not quite as intriguing as “The cook, the thief, his wife and her lover” but it’s certainly an interesting tale of what goes wrong in corporations when they automate services at the expense of humans.

copier

Last year the very expensive lease on my multi-function copier/fax/scanner/printer/teeth whitener/coffee machine ran its course. The supplier was a client of mine – let’s call them Copier Company X.

Prior to the end of the lease, I rang their accounts department as they were the only people with any ‘relationship’ with me. I hadn’t heard from any account manager in the 5 years as a customer. I asked what I needed to do and they said, keep paying the same monthly amount or get a new machine and new lease. I no longer had the need for this high-fangled piece of technology. I was due to move premises at the end of the year – in about 6 months. I wanted a cheaper option.

They couldn’t help me. But sure enough in the week the lease ran out I got a call from a sales person trying to sell me an even more expensive piece of equipment.

Sidebar – if you work in the advertising or marketing business, you’ll know that we no longer print loads of colour pages to make up mock-ups of concepts, samples or artwork. People now use PDFs on screen to view/approve much of what was once a tangible printed sample. So the volume of colour prints (known as clicks in the copier trade) has declined dramatically in many businesses.

When the salesperson arrived I explained that I wanted to get rid of the existing piece of equipment and needed a short term solution. You’d have thought I had stuck him in the eye with a blunt stick. When he realised I wasn’t going to fund his kids through private school – after all I’m only the customer – the salesman left without offering me an option, apart from spending more money.

So I was stuck with the existing rental price. I promptly started shopping around for an alternative – it’s not an easy thing to get a short term rental of said equipment, but I persevered. Eventually I found a company that could solve my problem, for about 20% of the monthly price I had been paying Company X. Let’s call the new copier supplier, Company L.

I rang Company X’s accounts department – my relationship person – and advised them to collect their machine and to cancel the monthly direct debit. They said ‘no problem’ and we arranged the pick-up.

One month later, after the machine had been collected, they stole a monthly lease payment from my bank account. I immediately rang them and they apologised and said they would return the funds.

Unfortunately Company X’s understanding of return of funds was different to mine. I thought they’d send me money, after all they have my bank details. But no, they issued a credit on my account – an account that is now closed and for which I have no use. Frantic calls to my relationship person and correspondence from me have been ignored. I even emailed the CEO, whom I know personally but no reply – damn sp*m filters?? So I am still wasting my time having to threaten a (now former) client with a potential lawsuit.

But wait, there’s more. As mentioned I moved office last December. I dutifully rang Company L and advised them of same and we agreed a date for collection of the very efficient, much cheaper, multi-function thingy. They collected the machine as agreed and all was in order.

The rental agreement on this machine ended on the date it was collected from my office. Yet this month I received an invoice for rental for the month of January. I haven’t had the machine since mid-December. How can their accounts system be so bad? Is incompetence native to the photocopier industry? Maybe the multi-function device includes a customer fleecing function?

So now I’m wasting time talking with an accounts person interstate, trying to sort it out because their system doesn’t show the machine has been returned. So they believe I owe them money. Aaaaggghhh!

This is what happens when companies automate systems at the expense of humans. The simple fact is, the more you automate, the more you need humans to manage the automation. Automation might appear more efficient, but only if the humans that input the data in the first place do so correctly. In both cases these accounting errors have occurred because of human error. And now they’ve become my human horror.

Marketers are falling into the same trap with automation software – I keep getting late night phone calls from an auto-dialer in the US sending me pre-recorded customer service messages in US business hours. Automation is fine, but it needs a layer of human intelligence.

If you assume the computers will look after it, you risk damage to your brand. Just as social media is a costly labour-intensive activity, so is systems automation.

I’ve just opened my mail. My good friends at Aussie Post have sent me an invoice for $0.00 with a bold phrase that I may incur a late payment penalty if I don’t settle the account.

Now I know why people drink before lunch…hic

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Social media – the new industrial age technology

21 Thursday Feb 2013

Posted by Malcolm Auld in Marketing, Social Media

≈ 5 Comments

I had a conversation last week with the country’s best copywriter and author of Write Like You Mean Business, John Hancock, during a meeting with a ‘digital marketing consultant’. Hancock made one of his typically astute comments.

“Social media is an industrial age technology.”

secretary pool

We pondered his comment for a second or two and then promptly agreed. Social media requires masses of humans to spend head hours working at machines doing repetitive tasks, churning out their product – known as content.

But at least the industrial age had automation and consistency of product, with everything created on an industrial line being the same. The bio-mechanical processes provided by humans were identical for each worker as they operated machines that did most of the production work.

This is the one difference with social media production. The output is completely inconsistent. Some ‘publishers’ are prolific. Others are spasmodic. Most content is never read and much deserves not to be. The speed of production varies enormously as so few publishers have been taught to type. They do the two-finger hunt and peck in a massive waste of time and cost.

I always ask my seminar audiences the following question: “who can type at 120 words or more per minute, like an average secretary is trained to do?” Invariably less than 1% can. And as we all know from the OECD Research into international literacy in Western countries, over 70% of people have difficulty understanding what they read, let alone what they write.

So the content online is being created at great cost by people without typing skills, who cannot read or comprehend very well and in most cases have no formal copywriting experience or training. It’s a frightening thought. But you only have to spend a few minutes on Twitter or Facebook to know it’s true. And the cost to companies to keep their social media up to date and respond to commentary is enormous. Though most marketers are hiding the cost in the salaries column on the P & L, so the cost is perceived to be much less than it really is.

The digital marketing consultant in our conversation said he’d been working on social media campaigns for clients for over 2 years and was yet to see one pay for itself. He also said the same applied to a lot of SEO work – it rarely paid for itself, but it’s seen as an essential cost.

But back to the industrial age. A marketer I know is paying Indian slaves to generate 10,000 “Likes” for his website at a cost of only $100. Apparently some very stupid investors think the more “Likes” you have, the more valuable your site. Wouldn’t you like some of their money?

So somewhere in India there is a room full of digi-slaves, sitting at computers creating fake IDs and clicking on “Like” buttons to deliver their contracted job. It’s an industrial age model in the digital age. And I suspect they have been trained to type at 120+ words per minute, otherwise they don’t get employed.

Interestingly I have an Indian colleague who has a large digi-slave business, but he is now outsourcing to South America, because he can get cheaper digi-slaves there. You have to wonder the quality of service if you can buy it for next to nothing from India, and they can afford to outsource the job to South America.

Some digi-slave suppliers use home-based workers, who log-in from remote locations to do the job. So it’s not the same industrial-age factory structure in the work environment, but it’s a similar cost structure to do the job. Apparently a pet food brand in Australia pays back-packers to post about their cat and dog food brands, depending on their pet preference.

So if you want to publish regularly online, it may be easier to dictate your message, send it to a digi-slave and get them to type it for you. Then you can edit and publish far more efficiently. That way you can spend your time doing what you do best to make a living, which may be selling (rather than typing) for example.

I suspect if you want an investment tip to make some money, buy shares in a Carpel Tunnel surgery – I’m sure the incidence of that syndrome is about to go through the roof, as more and more people who are not skilled to do so, are forced to type for a living.

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I’m so hungry, I could eat horse…..

18 Monday Feb 2013

Posted by Malcolm Auld in Marketing

≈ 2 Comments

It didn’t take long for our inner comedian to jump on the bandwagon (pulled by horses?) and start the jokes. I wonder how it will affect brands like Tesco? Given the rapid turnover of the news cycle, probably not very much. The companies selling the frozen horse meat will put 100% beef guarantees in place, employ their spin doctors and advertising agencies and we’ll all go back to our old habits.

Although I do see an opportunity for these tedious ‘reality’ cooking shows that might help their ratings. Maybe they could challenge the ‘chefs’ to cook horse meat dishes and remove any stigma associated with eating horse meat. Or better still in Australia, challenge the ‘chefs’ to make camel meat popular, so we can eliminate the epidemic of dromedaries destroying our outback wildlife.

To help those in the British frozen meat business I’ve created this visual aid:

This is where beef comes from:

beef

This is where horse meat comes from:

horse

And in case you haven’t seen it, here’s some of the humour floating around in cyberspace:

I’m so hungry, I could eat a horse…..”

Anyone want a burger from Tesco? Yay or neigh?

Not entirely sure how Tesco are going to get over this hurdle.

Waitress in Tesco asked if I wanted anything on my Burger. So I had £5 each way!

Had some burgers from Tesco for my tea last night…. I still have a bit between my teeth.

A woman has been taken into hospital after eating horse meat burgers from Tesco – Her condition is said to be stable.

Tesco are now testing all their vegetarian burgers for traces of unicorn

“I’ve just checked the Tesco burgers in my freezer…AND THEY’RE OFF”

Tesco now forced to deny presence of zebra in burgers, as shoppers confuse barcodes for serving suggestions.

Said to the missus these Tesco burgers are giving me terrible trots.

To beef or not to beef… That is equestrian.

A cow walks into a bar. Barman says ‘why the long face?’ Cow says ‘Illegal ingredients, coming over here stealing our jobs!’

I hear the smaller version of those Tesco burgers make great horse d’oeuvres.

These Tesco burger jokes are going on a bit.

Talk about flogging a dead.. I think I’d better stop while I’m ahead:)

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Is your mobile network letting you down?

15 Friday Feb 2013

Posted by Malcolm Auld in Branding, Customer Service

≈ 4 Comments

Siri

Some of you may have received an email yesterday with this subject line – is your mobile network letting you down? It was from Telstra and at first I thought it was a rhetorical question, or maybe an apology.

We all have horror stories about phone companies – come to think of it there’s not too many other types of telco story.

Over a year ago I bought a new Samsung Galaxy ‘smart’ phone. I traded a Blackberry on the advice of the salesperson. With a modicum of excitement I took it home and plugged it into my PC to set it up and synchronize my Outlook. That was my first mistake. It didn’t work. I tried a dozen different ways to download the special software needed to get the phone to sync, but to no avail.

So the next day I went back to the Telstra Shop where I bought the phone and a “Team leader” of some sort with a tablet and stylus took my inquiry. I had to tell him what I wanted and he scrawled it digitally onto the tablet. Then he repeated my request to the technician sitting next to us, who had heard everything I said anyway. But hey, Stylus-boy’s job was to note my request and then repeat it to Tech-head bloke. That’s his job.

Tech-head then spent nearly an hour trying to do get the sync to work, calling other geeks and generally getting nowhere. Just as we were about to smash the phone with a hammer, the Samsung sales rep (Kylie if I recall) walked in to the store. She had the same phone as me, so she took charge and for another hour she tried to get it to work, with no luck.

I was then told to go to the main George Street store and ask for James, as he would help me. My store is in Brookvale by the way, so I decided to go in a couple of days when my diary was free.

In the meantime I asked my Russian IT expert to help – he learned his trade deconstructing stolen world-class foreign technology in Moscow. There’s not much he doesn’t know in the IT space. At a significant hourly rate, he spent 3 hours in online forums, chat rooms, Telstra and Samsung sites, but to no avail. No sync.

So I fronted at the main Telstra ‘concept’ store on George Street and met another Stylus-boy who sent me upstairs. Unfortunately they hadn’t heard of anyone named James – but he could work at one of the other stores on George Street. Apparently there are three stores.

90 minutes later and a different Tech-head, but still no luck. So back to Brookvale. I ignored Stylus-boy and went straight to Tech-head, who cringed when he saw me. He advised there was nothing more that could be done. He said he would talk to the store manager who was not in at the time.

I left again – in a desperate mood as I had not had email on my new smart phone for over two weeks. Not very productive in this modern world.

Returning the next day, the manager greeted me with a welcome smile and an apology – “you’re the email guy they’ve been telling me about” she exclaimed. I asked what could be done and she said we’ll replace the Samsung with an iPhone, as nobody could get the Samsung to sync with Outlook. I had subsequently learned from my own search of online forums that I wasn’t on my Pat Malone when it came to the sync problem.

Now I had no desire to get an iPhone, but hey what do you do? As I was leaving the store I asked Tech-head if the iPhone synced with Outlook. He just looked at me and said “we only sell them mate I have no idea how they work”.

Brimming with confidence I got my techo to set it up with my Outlook. We had to go through iTunes and a load of other iStuff, but at least it works. He told me it had Siri – I suppose iSiri would be too much. I worked out this is why it’s called a smart phone. Because if you are really, really, really dumb and cannot for example, read the date on your iPhone, you can press a button on the iPhone and ask Siri. In about 45 to 60 seconds Siri will tell you the date. Or maybe you are too lazy to look at your calendar to see what appointments you have today, so you ask Siri. Such productivity tools are amazing aren’t they?

Unfortunately companies like Telstra think their brand is built on how few drop-outs you experience when using your phone. Which is a major reason for people switching carriers. But brands are built by much more than the product – things like re-branding really help. It must. After all Telstra spent a fortune of shareholder’s money changing the colour of their logo. I’m a Telstra shareholder, so it made me really happy to see such profitable expenditure.

And I love the way Telstra mail, call and email me to ask me to switch to their Next G Network. I have a number of businesses with at least 11 Telstra accounts. We have at least four 3G mobiles, some 3G iPads all on the “Next G Network”. If only they invested in their database instead of their advertising and stopped wasting so much money. Of course I could switch carriers, but my shares are Telstra 2 and they are almost worthless, so I’m trying to prop up my investment:)

Now what was I about to do? Better ask Siri – where’s my phone!

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Happy VD – share the love today…

14 Thursday Feb 2013

Posted by Malcolm Auld in Uncategorized

≈ 1 Comment

It’s Valentine’s Day, so I thought I’d share the love with a few signs from around the world, directed at both men and women. They all communicate the same message but using different creative executions:

8

7

6

5

4

3

2

1

10

9

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When did the world become colour daddy?

13 Wednesday Feb 2013

Posted by Malcolm Auld in Uncategorized

≈ Leave a comment

When did the world become colour daddy?.

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  • WOW a 5-hour marketing seminar on a subject that doesn’t exist…
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